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Owning and running a dental practice is definitely no walk in the park. Although you excel at providing your patients with superior oral health care, it’s so easy to become so caught up in the day-to-day operations that you forget about the other vital element of a successful dental practice: an exceptional patient experience.

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TOPICS COVERED

Patient Management – the patient experience and treatment conversions, emphasising the importance of the “attract, retain, and refer” mantra.
The Dental Team – foundational aspects, values, and onboarding documentation, which are essential for creating a thriving and positive work culture.
Marketing – how best to market your practice, including unique selling points, target market/avatar identification, website optimisation, consistent social media posting, storytelling, managing Google Business Profiles, and fostering positive Google Reviews.

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